Susan Childs has authored or co-authored many industry articles and publications.

The Physician’s Guide to Survival and Success in the Medical Practice, The Coker Group
This invaluable reference guide details the day-to-day operations of medical practice offering tools and techniques for managing personnel, finance and operations, marketing and promotion and risk. Up-to-date coverage of electronic health records and other technologies are also included.

Marketing your practice to the consumer-driven patient, Orthopedics Today
Part of a series on consumer driven patient behavior from October 2006 – February 2007.

How to avoid the pitfalls of consumer-driven health care: Learning to survive and thrive in the new order, Orthopedics Today
Part of a series on consumer driven patient behavior from October 2006 – February 2007.

Maximizing Billing and Collections in the Medical Practice, American Medical Association
The book provides a systematic approach to reviewing the billing and collections process to discover problems and prevent undue financial loss in today’s medical practice. This invaluable resource integrates the patient encounter with the billing and collections function to increase the likelihood of collecting every dollar the physician is entitled to receive.

Expect ‘reluctant’ patients and fewer office visits with growing health savings accounts, Orthopedics Today
Part of a series on consumer driven patient behavior from October 2006 – February 2007.

The Top 15 Financial Management Policies and Procedures for Physician Practices, The Coker Group
This book furnishes top policies to help the practice administrator maximize intake and minimize output, and to be used as guidelines, protocols, and routines to follow to enhance revenue and reduce expenses. These policies will cover the fundamental aspects of managing revenue and expenses
