Resources

Healthcare Advisors empowers healthcare professionals and organizations to achieve peak performance and prosperity through collaborative expertise and strategic connections.

1-in-3 physicians will experience a lawsuit during their career. Susan Childs provides information on handling litigation.

MK Strategy, LLC and Dax Healthcare Resolutions are dedicated to empowering independent physician groups to be successful through their transition to value-based care.

When ‘the doctor can see you now’ means that patients feel that their physician is a part of every conversation and decision.

Mike Sacopulos interviews Susan Childs about her philosophies on communication in the healthcare practices (both with staff and with patients).

In this podcast, Susan Childs…… Need something here.

In this podcast, Susan Childs…… Need something here.

Using emotional intelligence strategies to hire collections staff and training them in emotional intelligence leads to better patient-practice relationships and healthier finances.

Earning the trust of patients through emotional intelligence strategies and establishing fair payment policies leads to better patient-practice relationships as well as healthier finances. (Published Medical Practice Management, July/August 2021)

This articles discusses earning the trust of patients through emotional intelligence strategies and fair payment policies, leading to better patient-practice relationships as well as healthier finances.

(Published May/June 2021 Issue of Physician Leadership Journal)

The American Academy of Pediatrics is an organization of 67,000 pediatricians committed to the optimal physical, mental, and social health and well-being for all infants, children, adolescents, and young adults.​

ASCENT – formerly the Association of Otolaryngology Administrators (AOA) – has been providing resources, continuing education and networking for ENT practice management professionals for nearly four decades. We provide invaluable support, networking, professional and financial development to leaders in ENT medical practice management.

Since 1975, the American Association for Physician Leadership has helped physicians develop their leadership skills through education, career development, thought leadership, and community building.

At the billing Department, we specialize in simplifying the billing process for independent medical practices. Our goals are to simplify the billing workflow and increase provider revenue. We serve providers all over the USA.

This article offers recommendations, approaches, and strategies that fully support your efforts as an administrator and will result in increased staff member engagement and improved communications.

Published Medical Practice Management, September/October 2018)

How to use emotional intelligence to boost patient receivables, insurance collections and revenue cycle management! (Published Medical Group Management Association, August 2018)

How to recognize signs and solutions of provider burnout while maintaining patient engagement. (Published Greenbranch, May/June 2016)

How to prepare for a transition with your electronica medical records whether it be with the same system or selecting a different vendor. Major considerations are offered as you choose your new venue. (Published Greenbranch. September/October 2011)

A comparison and decision making strategies for practices to determine whether to remain a preferred provider with insurances or go with direct pay concierge practice. (Part 2 of 2) (Published Greenbranch, May/June 2015)

Introduction of consumer-driven health care and how to help patients with high deductible policies recognize and remit their portion of healthcare dollars spent. (Published Medical Practice Management, July/August 2009)