The Emotionally Intelligent Physician Leader with Susan Fink Childs
Mike Sacopulos interviews Susan Childs about her philosophies on communication in the healthcare practices (both with staff and with patients).
Member Spotlight: Examining the Emotionally Intelligent Physician Leader
In this podcast, Susan Childs…… Need something here.
Staffing With Emotional Intelligence
Using emotional intelligence strategies to hire collections staff and training them in emotional intelligence leads to better patient-practice relationships and healthier finances.
Emotional Intelligence Strategies to Advance Profitability
Earning the trust of patients through emotional intelligence strategies and establishing fair payment policies leads to better patient-practice relationships as well as healthier finances. (Published Medical Practice Management, July/August 2021)